FAQs

1. What products does MavoGift sell?
MavoGift offers home decor products suitable for gifting, including floral blankets, decorative pillows, coasters, and other thoughtful items suitable for everyday use and special occasions.

2. Who operates MavoGift?
MavoGift is the online store operated by Mavogift Inc. You can find our business contact information on our website footer and Contact Us page.

3. Where do you ship?
We currently ship to the United States, the United Kingdom, Canada, and Australia.

4. How long does order processing take?
Processing Time: 3–5 business days
Transit Time: 5–10 business days
Estimated Total Delivery Time: 8–15 business days

5. Can I return my order?
Yes. Eligible items may be returned within 30 days after delivery. Items must be unused, unwashed, undamaged, in their original condition, and have their original tags or labels attached. Customers may return items due to reasons such as selecting the wrong size, color, or design. Customer-related returns are subject to customer-paid return shipping.

6. What payment methods do you accept?
At MavoGift, we currently accept payments securely through PayPal.

7. What should I do if the goods arrive damaged or defective?
If your item arrives damaged, defective, or the wrong item, please email Support@MavoGift.com with your order number and photos of the item and packaging. We will review the issue and provide a solution according to our refund policy.

8. Can I return or exchange my item?
Eligible returns and exchanges are accepted according to our refund policy. Please review our refund policy for applicable conditions and contact us if you have any questions.

9. How can I contact customer support?
You can contact us via email at Support@MavoGift.com. You can also visit our Contact Us page for our business contact information.